Our communications skills are very versatile, and we have been involved – as consultants, writers, and teachers – in many types of projects. Feel free to skim this page for a review of the variety of projects we can help you with. If you need assistance with something that is not listed, just ask! We would be glad to talk to you about it.
Selected list of new development projects
- Performance support system/EPSS (learning and reference information supplied when and where you need it)
- Task-based software documentation (user’s guides, reference material – print, online, and PDF)
- Context-sensitive help and online manuals for desktop and web-based products
- Embedded help – that is, online help and other forms of user assistance that are built into the user interface of a software application to provide assistance at the point of need
- Quick references and job aids
- Demos and simulations
- Step-by-step courseware for self-paced and instructor-led scenarios
- Rapid elearning courses and slidecasts
Selected lists of redevelopment and conversion projects
- Rewriting and/or formatting content for migration into a content management system, or document review to assess how to migrate
- Information product review and feedback to provide guidance on how to improve your information products
- Preparing documents for conversion into a new authoring tool environment
- Redeveloping content for a specialized audience or business purpose
Selected list of design and implementation services
- Prototype design for print and online products
- Template development to support corporate standards and best practices
- Information typing analyses (based on extensive research into specialized topic information types
- Authoring tool setup (internal templates, external templates such as Word and CSS, and so forth
- Style guides for print and online products (developed through analysis of your products/processes and industry best practices)
- Importing from one tool to another (such as importing Word or RoboHelp HTML files into AuthorIt)
Development tools and technologies
We always attempt to develop information using the most efficient tools for the job. Of course, we are willing to use the tools you are currently using at your company, or will recommend tools based on your needs. Some of the authoring tools we commonly use are:
- Adobe Acrobat
- Adobe Dreamweaver
- Adobe RoboHelp
- Articulate Studio
- AuthorIt
- Camtasia
- Captivate
- Madcap Flare
- MapCap Mimic
- Microsoft Word
- PhotoShop
- SnagIt
- Standard HTML, CSS, and JavaScript
- TopStyle
- Visio
- WordPress
We are very experienced tool users, so if you tool isn’t on this list, don’t worry. If we don’t know it, we will learn it quickly.