We integrate education into all consulting and development projects
We work both onsite and offsite as the project and your staff requires to make sure you get the best possible support and we deliver the best possible product for you.
Our philosophy toward all services is to help individual writers and writing groups become self-sufficient (that is, increase writing, research, and computer skills while reducing dependency on outside resources) through an integrated approach of consulting, teaching/mentoring, and ongoing guidance and support. As strong believers in blended learning, we combine proven technology-driven and face-to-face learning models as we consult with your staff or handle development projects for your company.
In other words, education is part of everything we do.
For all types of projects, we hold informational meetings to keep staff up-to-date on our approach. When we develop documentation or elearning for you, we meet with business, programming, documentation, and learning staff to learn about the product, your customers, and your business. Whenever possible, we also meet with external customers.
We hold educational meetings to discuss subjects such as development approach, writing strategies, and tips or processes for using authoring tools. One purpose of these meetings is to make sure we all understand how the project is being developed. The other purpose is to fill in skill gaps so you understand in detail how the project is being created and can maintain it when we have completed it.
Our educational support of consulting assignments includes:
- Customized and standard courses (self-paced and instructor-led)
- Webcasts and elearning
- Onsite mentoring to support informal learning and contextual application of training or consulting services
- Email, phone, and online support for specific questions that require quick turnaround
- Collaborative and social network technologies to support individual and group support as well as information dissemination