Presentation Notes: Developing Content as a Business Asset

Author: Cheri Lockett Zubak, Work Write, Inc – http://workwriteinc.com Cheri delivered this presentation at the September 2010 meeting of the Philadelphia Metro chapter of the Society for Technical Communication. Thanks so much to all of you who attended! Check out the 38 pages of notes (link below) to read the full version of the “presentation [...]

Technical Paper: Delphi Programming for the HTML Help API

Author: Robert Chandler, The HelpWare Group – http://www.helpware.net Robert is a Microsoft Help MVP and the developer of FAR, a leading utility for HTML Help development. This paper covers HTML Help programming using Borland’s 32-bit Delphi (that is, Delphi 2 and above). While Delphi does not support HTML Help directly, Delphi is a very rich [...]

Technical Paper: Deploying HTML Help

Author: Robert Chandler, The HelpWare Group – http://www.helpware.net Robert is a Microsoft Help MVP and the developer of FAR, a leading utility for HTML Help development. This paper covers issues related to installing Microsoft HTML Help 1.x, in particular how to implement the Internet Explorer silent installation. Implementing the techniques in this chapter requires some [...]

HTML Help error message reference

Authors: Cheryl Lockett Zubak, Work Write, Inc. – http://www.workwriteinc.com and Ralph Walden, KeyWorks Software – http://www.keyworks.net Cheri and Ralph Walden are partners in the Work Write, Inc. division, KeyWorks Software. KeyWorks develops KeyTools and KeyHelp, two free utilities for HTML Help developers (http://www.keyworks.net). This HTML Help system is a reference of all error messages generated [...]

STC-PMC Chapter Meeting: Developing Content as a Business Asset

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Join Work Write, Inc. President Cheri Lockett Zubak at the September meeting of the Philadelphia Metro Chapter of the Society for Technical Communication. Cheri will be speaking on “Developing Content as a Business Asset.” Time and Location Date: September 14, 2010 Time: 6:30 – 8:30 pm Location: Giant Community Center, 315 York Road, Willow Grove, [...]

Library Link of the Day tracks the interests of knowledge workers

Library Link of the Day

Like many technical communicators, I came to this field through a circituous route and have many professional interests that I try to follow. When I’m working on a new project and potentially new subject matter, I also tend to search out websites of that domain to immerse in the language and concerns of the audience. [...]

Old dogs, new tricks, and what you learn from your kids about how the world communicates

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True story. My son and I share songs on our Ipods. He buys me some Drake and L’il Wayne, and I buy him some Leonard Skynard and Joss Stone. “Ugh,” he says. Sometimes, “Cool.” I like most of his music, so usually I just put on the earphones and listen. One day he comes to [...]